Frequently Asked
Questions

India offers world-class medical care at 60–80% lower costs than the US, UK, or Singapore. Indian hospitals like Fortis, Apollo, and Max are JCI/NABH accredited with internationally trained surgeons and cutting-edge technology. Wait times are minimal, and English is widely spoken across medical staff.

Absolutely. Medivaco only partners with NABH (National Accreditation Board for Hospitals) or JCI (Joint Commission International) accredited hospitals — the same global quality standards used in the US and Europe. Our partner hospitals perform thousands of international patient procedures each year with outstanding outcomes.

Savings vary by treatment. Generally, patients save 60–80% compared to the USA, 40–65% compared to the UK, and 30–50% compared to Singapore. A cardiac bypass surgery costing $100,000 in the US can cost $7,000–$12,000 in India with equivalent care quality. IVF cycles that cost $15,000–$20,000 in the UK can be done for $3,000–$5,000.

We serve patients from across the globe, with high volumes from the Middle East (UAE, Oman, Kuwait, Saudi Arabia), East Africa (Kenya, Nigeria, Tanzania, Ethiopia), Southeast Asia (Bangladesh, Nepal, Sri Lanka), the UK, USA, Canada, and Australia.

Simply fill out our free consultation form or WhatsApp us at +91 9911130464. Share your medical reports and our team will review them within 24 hours. We'll send you a personalised treatment plan with hospital options, specialist profiles, cost estimates, and recommended timelines — completely free of charge.

Share recent medical reports, diagnostic test results (blood tests, scans, biopsies), previous surgical records if applicable, and a brief description of your current condition. Our specialists will review everything and advise if any additional tests are needed before your arrival.

Yes. We present you with multiple hospital and specialist options based on your condition, budget, and preferences. You have full freedom to choose. We share detailed profiles including the doctor's qualifications, years of experience, number of procedures performed, and patient reviews to help you decide confidently.

It depends on the treatment. IVF requires 2–3 weeks, joint replacements typically 3–4 weeks, cardiac surgery 4–6 weeks, and cancer treatments vary. We provide a detailed day-by-day schedule before your arrival so you can plan accordingly. We always recommend staying a few extra days post-procedure for safety.

Yes. We provide an official invitation letter from the hospital which is required for your medical visa (e-Medical Visa) application. India's e-Medical Visa is available for citizens of 150+ countries and can be obtained within 3–5 business days online. Your dedicated coordinator will guide you through the entire process.

We arrange airport transfers, accommodation near the hospital (guesthouses, service apartments, or hotels at various budgets), local transport for hospital visits, and an interpreter if required. Can a family member accompany you? Absolutely — we make accommodation arrangements for one accompanying attendant as well.

Yes, and we strongly recommend it. Family members can apply for an accompanying e-Medical Visa along with yours. Most hospitals have attendant rooms within the ward at minimal cost. We make the full experience comfortable for both the patient and their family.

Our primary operations are in Delhi NCR (including Noida and Gurugram), Mumbai, Chennai, Bangalore, and Hyderabad — which collectively house India's finest medical institutions. Our head office is at B-75, Sector 63, Noida. We can arrange treatment in any city based on your specific needs.

Our consultation and case review service is completely free for patients. Medivaco earns a facilitation fee from partner hospitals, which does not affect the cost quoted to you. The prices we share are exactly what you would pay — with full transparency and no hidden charges.

Most hospitals accept international bank transfers (wire transfer / SWIFT), USD, GBP, EUR, AED, and major credit cards. A deposit is usually required at admission and the balance before discharge. We advise on the most cost-effective transfer method for your country to minimise currency conversion losses.

Some international health insurance plans cover treatment abroad. We recommend checking your policy's terms on overseas medical treatment. Our hospitals can provide all itemised bills and medical documentation required for insurance claims. We assist patients in preparing claim documents wherever possible.

Your care doesn't end at discharge. We provide digital copies of all medical records, discharge summaries, and prescriptions. Your surgeon is available for telemedicine follow-ups for at least 6 months. Your Medivaco coordinator remains your point of contact for any post-treatment queries.

In the unlikely event of complications, we coordinate between your local doctor and the treating surgeon in India via telemedicine. Our partner hospitals take clinical responsibility for complications directly related to the procedure. We facilitate communication and medical documentation to ensure you receive appropriate care wherever you are.

You can reach us anytime via WhatsApp at +91 9911130464, email at [email protected], or through the contact form on our website. Your dedicated coordinator's direct number is shared from day one. We're available 7 days a week, 9 AM – 9 PM IST.